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Useful Information
Organisation | Relevant Information | Website | Email | Phone Number |
---|---|---|---|---|
PIETA House | They offer support a specialised treatment programme for people who have suicidal ideation or who participate in self-harming behaviours. | https://www.pieta.ie | mary@pieta.ie | 1800 247 100 |
Samaritans | They provide a confidential non-judgemental emotional support, 24 hours a day. | https://www.samaritans.org | jo@samaritans.org | 116 123 |
One In Four | They provide a safe place for men and women to explore the impact childhood sexual abuse has had on their lives. | https://www.oneinfour.ie | info@oneinfour.ie | +353 1 6624070 |
Connect Counselling | A free telephone counselling and support service for any adult who has experienced abuse, trauma or neglect in childhood. | https://www.connectcounselling.ie | admin@connectcounselling.ie | 1800 477 477 |
Patient Advocacy Service | A free and confidential service that supports you to make a complaint about an experience you have had in a Public Hospital or Nursing Home. | https://www.advocacy.ie | info@advocacy.ie | 0818 07 3000 |
Health Service Executive (HSE) | Complaints relating to the HSE or HSE run services can be made to by contracting the local EAP Office or by submitting a complaints form. | https://healthservice.hse.ie/staff/benefits-and-services/employee-assistance-programme-staff-counselling/feedback-and-complaints/ | eap.service@hse.ie | 0818 327 327 |
The Nursing and Midwifery Board of Ireland | Complaints relating to nurses and midwives can be made to the NMBI | https://www.nmbi.ie/Contact-Us | ftp@nmbi.ie | +353 1 639 8500 |
Healthcomplaints.ie | Useful site with information on making complaints across the public and private health sector. | http://healthcomplaints.ie/ | Online Complaints Form | +353 1 639 5600 |
The Pharmacy Regulator (PSI) | The Pharmaceutical Society of Ireland (PSI) protects the health, safety and wellbeing of patients and the public by regulating pharmacists and pharmacies. | https://www.thepsi.ie/gns/home.aspx | info@psi.ie | +353 1 218 4000 |
The Medical Council | Complaints relating to doctors, GP’s and Surgeons can be made to the Medical Council. | https://www.medicalcouncil.ie/Public-Information/Making-a-Complaint-/ | complaints@mcirl.ie | |
Dental Complaints Resolution Service | Their aim is to resolve complaints fairly, efficiently, transparently and quickly by working with the patient and dentist involved. | http://dentalcomplaints.ie/ | mary@dentalcomplaints.ie | +353 87 3545842 |
Health Information and Quality Authority (HIQA) | HIQ is an independent authority established to drive safe care for people using health and social care services in Ireland. HIQA’s role is to develop standards, inspect and review services. | https://www.hiqa.ie/get-touch/report-concern-or-give-feedback | complaints@hiqa.ie | +353 21 240 9300 |
Office of the Ombudsman | Complaints made to the HSE can be referred to the Ombudsman for an external independent review. | https://www.ombudsman.ie/making-a-complaint/make-a-complaint/ | Online Complaints Form | +353 1 639 5600 |
CORU | CORU’s role is to protect the public by promoting high standards of professional conduct, through statutory registration of health and social care staff. | https://www.coru.ie/ | info@coru.ie | +353 1 293 3160 |
SOSAD Ireland | They offer support and services for people who are struggling with suicidal ideation, self harming, depression, and stress and anxiety,. | https://www.sosadireland.ie | info@sosadireland.ie | +353 41 9843 730 |
Towards Healing | They offer support for people who have experienced institutional, clerical or religious abuse in Ireland. | https://www.towardshealing.ie | info@towardshealing.ie | 1800 212 222 |
National 24-Hour Helpline | They offer a wide range of services to women and men affected by rape, sexual assault, sexual harassment or childhood sexual abuse. | https://www.drcc.ie | counselling@rcc.ie | 1800 778 888 |
Dignity4Patients | We offer free, confidential support, information and advocacy services for people who have experienced sexual abuse or misconduct in healthcare settings. | https://www.dignity4patients.org | support@dignity4patients.org | '+353 41 984 3730 |
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